Terms of Use

These Terms and Conditions set out the rules for using the WagerTales platform and explain the relationship between us and our users. We describe account responsibilities, eligibility, acceptable use, promotions, payments and how we handle disputes. By using our services you agree to comply with these terms and any additional rules published on the site.

Account responsibilities

You are responsible for keeping your account details secure and for all activity that occurs under your account. Do not share your password or log-in details. We may suspend or close accounts where we suspect unauthorised use, fraud, or breaches of these terms. You must notify us immediately if you suspect your account has been compromised.

Eligibility requirements

To open an account you must be at least 18 years old and legally permitted to gamble in your country of residence. We may refuse registration from jurisdictions where access is restricted. We reserve the right to request proof of identity and residency to confirm eligibility.

Acceptable platform use

Use of the platform must be lawful and in accordance with these terms. Prohibited activity includes account sharing, use of automated betting software, attempted circumvention of limits or bonus conditions, money laundering, and any behaviour intended to disrupt services. We may restrict or close accounts where misuse is detected and retain any funds where necessary to investigate suspicious activity.

General bonus and promotion rules

Promotions and bonuses are subject to separate terms which form part of these Terms and Conditions. Wagering requirements, game restrictions, maximum bet limits and other conditions may apply. We will publish the applicable promotion rules on the promotion page and you should read them before opting in. Misuse of promotional offers may result in voiding of bonuses and winnings.

Activation and expiry

Bonus activation methods and validity periods will be stated with each offer. If specific details are not published for an offer, those elements are variable and will be applied as outlined on the promotion page.

Deposits and withdrawals

Payments must be made using methods available on the site and held in your name. We may apply minimum deposit amounts and may set limits on withdrawals. We perform verification checks, including identity and payment ownership checks, before allowing withdrawals. Processing times and any network fees for cryptocurrency transactions are set by payment providers and may vary.

Account limits and security checks

We may impose deposit, loss or wager limits and require additional documentation to comply with our verification procedures. Limits may be adjusted at our discretion and may be requested by you through account settings where available.

Dispute resolution

If you have a complaint you should contact customer support first so we can investigate and seek an informal resolution. If a dispute cannot be resolved directly we will explain the next steps and any independent options that may be available. We aim to respond to enquiries promptly and to provide clear reasons for any decisions we make.

Updates to terms and conditions

We may update these Terms and Conditions from time to time. Material changes will be communicated on the site or by message to your registered account. Continued use of the service after changes are published indicates acceptance. For clarity on any change, please contact our support team.

Where applicable, the platform also operates under the trading name Wager Tales and any references to "we", "us" or "our" cover both names as used on the site.